In order to cover any and all costs associated with the processing of an order, once payment has been made, the customer must continue to speak with the office manager or business owner towards completion of their order, or any and all funds paid will be forfeited by the customer. Enz Print Co. will attempt communication for a 2 week time frame after monies have been received, before communication must be initiated by the customer. Any order cancelled by Customer after work has been started by Enz Print Co., does not entitle the Customer to a refund. Enz Print Co. will determine and / or issue any refund on an order by order basis.
***All orders paid for via PayPal will be shipped to the customers PayPal verified mailing address only. Any orders changed or canceled AFTER payment has been made will receive store credit only. Due to the nature of custom transfers, no refund will be given after work has already commenced or has been completed.